Refund Policy

1. Basic policy

Products sold through the Service are digital content. Due to their nature, returns and refunds after delivery (the start of download or access) are not accepted in principle.

2. Cases eligible for a refund

In any of the following cases, we will review the situation and provide a refund or re-delivery.

- The same order was charged twice - The product was not delivered even though payment was completed - The delivered product has a material defect that cannot be corrected or re-delivered

3. Refund procedure

To request a refund, please contact the email address listed in the Specified Commercial Transaction Act notice with your order number and details.

After reviewing your request, if we determine it is eligible, we will refund via the original payment method in principle. Refunds may take time depending on the payment processor's handling period.

4. Contact

For inquiries about refunds, please use the contact listed in the Specified Commercial Transaction Act notice.